Z-CHAIR WARRANTY
FIVE-YEAR LIMITED WARRANTY
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural frame components, including:
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Electronic components, including:
- Charger Assembly
- Controller
- Joystick
Main frame assemblies, including:
- Anti-tip forks Caster forks Metal seat framing Accessories
Other components, including:
- Brakes (electronic function ONLY) Motor/gearbox assembly
- Bearings and bushings Plastic components, excluding body
- Electrical Harness Front rigging mounting brackets
SIX-MONTH LIMITED WARRANTY
The batteries are covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS
- ABS Plastic shrouds and footrests Motor brushes Upholstery and seating
- Brake pads (wear items) Fuses Tires and tubes (wear items)
- Circumstances beyond the control of Pride
- Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized by Pride Mobility Products Corporation
- Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
- Contamination
- Abuse, misuse, accident, or negligence
- Battery fluid spillage or leakage
- Commercial use, or use other than normal
- Improper operation, maintenance, or storage
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride product can result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible technical and customer service.
